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“They don’t intrude unless you ask. [You] can come and go as you please. [Staff are] not constantly asking if you are all right and what are you doing. If you've got a problem they are there to talk to, but they do not force themselves on you.” Hotel guest

“It’s quality at Christmas, they put a big dinner on and have a tree and decorations up. It’s good because it’s like having a real Christmas, not like when you’re on the street”

From a female resident,

“I have been homeless since getting out of jail in August 2016, I have been trying everyday through the casework team and have not been able to get anywhere as emergency accommodation is in short supply in Glasgow. I was delighted to get accommodation at the Copland, as I have heard that it is a safe place for single females.

I am a person who likes to keep myself to myself and I feel relaxed here as it feels safe. The rules make it that you can have your own privacy”

Long term resident:

“While I have been in the Copland I have been more than welcomed by the residents and staff. I have also made a few in here.

The hotel is very clean and is kept at a good standard, the breakfast is made fresh every morning and a curry is made on Fridays and soup on a Sunday.

Thanks to all the staff and residents who all interact well with each other”

2017 by Upland Lodges North Ltd

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